East Coast Gaming Congress Recap: Mims reports on this year's top speakers, hottest topics
The East Coast Gaming Congress continued their tradition of packing a plethora of information into a relatively short span of time. I did not notice a drop in attendance in comparison to the 2019 conference. Entrance into the conference was expedited with the Clear App. If you are attending a concert or large scale event this is a method to consider. You simply download your vaccination information and are given a barcode that is accompanied by your photo.
Cashless products offered by Sightline Payments are attracting attention. A move in this direction would bring the gaming industry into this century. Every other major retail and financial sector has embraced the technology that comes with accepting digital payments. The convenience and time that you save will make your company more money exponentially. In a survey from the AGA,57% of the gamblers that participated think cashless wagering is important with more than half of them expressing a willingness to use a digital option to cash if it was available.
Bill Miller, President of the American Gaming Association continue to pledge his support for increasing the number of women and minorities in the corporate sector of the gaming industry. This was echoed during the Women in Gaming Panel. Stacey Rowland, Vice President and General Counsel for Rivers Casino Schenectady, spoke about the power of mentorship and cited Mary Cheeks, President and General Manager Jamul Casino, as being instrumental to her.
Wayne Kimmel from SeventySix Capital and Seth Schorr, Chairman of Downtown Grand Casino were featured on a panel about Stadium-sinos and venues that are venturing into sports betting. I was intrigued with the philosophy of BettorView, a product that makes sports betting easier to comprehend. Industry professionals like myself, take for granted that the public understands the terminology associated with sports wagering.
Jacqueline Grace, General Manager of Tropicana Casino was progressive and forward with her vision during the Building the Casino Floor of Tomorrow panel. She spoke of incorporating ETGs (electronic table games) during the current labor shortage and an online strategy that would expand the customer spend.
Look for more Gaming news from me as I attend the SBC North America in the Meadowlands Exposition Center in November. The dates for that event are 11/30 thru 12/2. Follow me on Twitter @GamingguyM for gaming & sports betting.